Privacy Policy

At Runway Services, Inc (“Runway”) we respect your concerns about privacy. This Privacy Policy describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding it. This Privacy Policy applies to your use of our web site (the “Site”) and any other means by which we may collect information about you, including information you may provide to us other than on the Site. As we continue to evolve our Site and services and incorporate new technologies to improve communication, our policies may change. We encourage you to refer to this policy on an ongoing basis to stay abreast of our most current Privacy Policy practices.By accessing and using the Site, you agree that you have read and understand this Privacy Policy and that you accept and consent to the privacy practices (and any uses and disclosures of information about you) that are described in this Privacy Policy. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, THEN YOU ARE NOT AUTHORIZED TO USE THE SITE!‍

1. What information do we collect?

(a) Information you provide to us.‍

We and our third party service providers (“Service Providers”) may collect certain information from or about you in connection with your use of, or your submissions directly to us or via the Site (together, “Collected Information”), including, but not limited to, your name, e-mail address, mailing address, telephone number, educational information, employment information, bank information (routing number and account number), and credit card information (including credit card number, expiration date, security code, billing name and billing address). In addition, we and our Service Providers may retain the content of, and metadata regarding, any correspondence you may have with us or our representatives, regardless of the mode of communication by which such correspondence was made.‍

(b) Information collected via technology.‍

The servers used to host and operate the Site may collect certain data pertaining to you, including data regarding the source from which you are directed to the Site, the equipment and communications method that you use to access the Site, and your activities on our Site. We and our Service Providers may combine components of this data with Collected Information, which may identify you. All such data is deemed “Collected Information” hereunder.In addition, the Collected Information may reveal such things as the Internet protocol (“IP”) address assigned to your computer, specific pages that you access on the Site or prior to or after visiting the Site, and the length of time you spend at the Site. We and our Service Providers may use this information to help administer the Site and the servers that provide the Site, generate statistical information, monitor and analyze Site traffic and usage patterns, and improve the Site’s content and content delivery, including any online content, materials, and services that we describe or make available on the Site.The technologies we use for automatic data collection may include:Cookies (or browser cookies). We use cookies to enhance your experience on our Site. Our Site may send one or more “cookies” to your computer to improve the utility of the Site by storing user preferences and tracking user trends. These cookies are placed on your computer when your web browser accesses the Site. The cookies provide us with information that helps us understand things such as how you navigate to and around websites, Site browsing and content accessing.Web Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit Runway, for example, to count users who have visited those pages or opened an e-mail and for other related Site statistics (for example, recording the popularity of certain Site content and verifying system and server integrity).‍

2. Interest-based advertising.

‍ Advertising agencies, advertising networks, and other companies may place advertisements on the Site, and on the Internet generally, and may use their own cookies, web beacons, and other technology to collect information about you when you use our Site. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.We do not control the use of such technology and have no responsibility for the use of such technology to gather information about you. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

‍3. How do we use your information?‍

We may use Collected Information to provide our services, including allowing you to post projects (if you are a Client, as defined in the Terms of Use) or to apply to work on projects (if you are Contractor, as defined in the Terms of Use). We may use Collected Information to communicate special offers, promotions and information about our company to you via email or the telephone. If you do not wish to receive these emails you will have the option to opt out of future mailings (see the section below). If you contact us for support or assistance, we may use Collected Information to provide service and support to you. We may also use your information to compile usage statistics and other data regarding the use of the Site services. We may use Collected Information to complete tax and other labor-related forms, including for government filings.We will not share your personally identifiable information with third parties, outside of the limited circumstances referenced in this paragraph or the paragraph immediately below. We may share with our partners aggregated statistical data that includes users’ demographic information but does not identify them. We reserve the right to provide any and all such aggregated and non-individually identifiable data to third parties. We may share your credit card information with our selected credit card processing partners. We may share your personally identifiable information with our third party marketing partners, solely for the purpose of providing services to you and for marketing our services to you. We may share your Collected Information with Clients (if you are a Contractor) or with Contractors (if you are a Client), to the extent we deem necessary to provide services.Finally, we may use Collected Information for any other purpose with your consent.We and our Service Providers may store Collected Information for as long as needed for the purposes indicated in this Privacy Policy, which may be indefinitely.‍

4. How do we use your information?‍

We collect information to provide a more personalized and relevant experience and high-quality services. If you give us your email address when you inquire about the Site or sign up, we will send you emails about offers, services details and news at Runway.If you want to opt-out of receiving emails, simply click on the unsubscribe link located on the bottom of all of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you.Please note that you will continue to receive services-related communications as it pertains to your Runway account. Runway may use any of your contact information held on file (including Email, Mailing, Phone & Fax) to communicate with you in relation to day to day administrative activities, such as billing and important service alerts.‍

5. We only share user information in the ways described below.‍

We employ other companies and individuals to perform functions on our behalf. Examples include creating and maintaining our Site, processing credit card information, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance and providing services to Clients. They have access to Collected Information needed to perform their functions but may not use it for other purposes.If you are a Contractor and use an email address ending in “.edu”, or if you identify yourself as a student at a college or university, we may share feedback with respect to your Runway profile, engagement with Runway, work performance, and work product with the college or university at which you are a student.We may also share Collected Information with our subsidiaries, affiliates, and our business and marketing partners in furthering our mission as an organization or delivering the content, materials, and services available on or through the Site to you. We and our Service Providers may also produce reports on Site traffic, usage patterns, and similar data generated from Collected Information, and we may share these reports with our subsidiaries, affiliates, and our business and marketing partners.We release account and other Collected Information when we believe release is necessary to comply with law, enforce or apply our Terms of Use and other agreements, or protect the rights, property, or safety of Runway, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, and for making tax and other labor-related filings, including government filings.If all or part of Runway is sold, merged, or otherwise transferred to another entity, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, we may transfer Collected Information to such entity as part of that transaction.Finally, we may disclose Collected Information to other third parties with your consent. ‍

6. What choices do you have?‍

When corresponding with Runway or our representatives, or when making a request for information or otherwise interacting with us or others through the Site, you choose what information to supply, what questions or comments to submit, whether you wish to receive further information, and by what method of communication such information should be delivered. Please take care to share only such information as is needed or that you believe is appropriate. You are under no obligation to provide us with personally identifiable information, but without it we may not be able to provide you the products or services you request. You may contact us as indicated below if at any time you would like to ask us about our data collection and information security practices.‍

7. How do we protect information collected about you?‍

We have put in place certain security measures to safeguard Collected Information, but the storage and communication of Collected Information can never be completely secure. Hence, we do not guarantee that information that you transmit or otherwise supply to us, or any communications conducted on or through the Site, is or will be totally secure. If you become aware of any breach of Site security or this Privacy Policy, please notify us immediately.‍

8. We may change this Privacy Policy.‍

From time to time, we may change our privacy practices, and this Privacy Policy, because of changes in relevant and applicable legal or regulatory requirements, our business practices, or in our attempts to better serve your needs and those of our other customers. We will try to notify you of any such changes, and a revised policy will be posted on this Site. All such changes shall be effective upon our posting them to the Site and your continued use of the Site or our services (whether online or at our Locations) indicates your acceptance of any such changes. We encourage you to regularly review the current version of this Privacy Policy on the Site.‍

9. How can you contact Runway?‍

If you have questions regarding our Privacy Policy or other areas of our Site, please contact us. Your feedback is always welcome and appreciated.
Runway Services, Inc
Phone: 404.858.7064